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What Should You Do If An Insurance Adjuster Calls?

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If an insurance adjuster calls you, whether, from your insurance company or another, it is best to remain cautious. If possible, it is best to have a lawyer present during the call. You are allowed to ask that your lawyer be present when called by an insurance adjuster. Our attorneys are ready to speak to an insurance adjuster and advise you on what questions you do or do not have to answer.

If you must speak to an insurance adjuster alone, it is advised that you keep your answers short and sweet. You are required to give an insurance adjuster your name, address, and phone number. If they ask about the events of the accident, you need only to tell them the place and time in which the accident took place, and what kind of accident occurred. You should NEVER speak in absolutes to the adjuster. If they ask about your medical condition, only tell them that you are still being assessed. If they ask about the accident or any potential witnesses, only tell them that the investigation and finding of witnesses are still ongoing. Under absolutely no circumstances should you ever admit fault? If you are not careful, they could use whatever information you give them in court. If the adjuster asks if they can record you, ALWAYS refuse.

An insurance adjuster may seem friendly, but they work for a company that is trying to pay out as little as possible. They are in the business of saving their money. We are in the business of making sure you are compensated fairly for your injuries.



This information is the most up to date news available as of the date posted. Please be advised that any information posted on the KI Legal Blog or Social Channels is being supplied for informational purposes only and is subject to change at any time. For more information, and clarity surrounding your individual organization or current situation, contact a member of the KI Legal team

KI Legal Personal Injury fights for victims of a wide array of personal injury claims, from Motor Vehicle Accidents to Scaffolding and Ladder Falls to Slip/Trip & Falls, amongst others. By leveraging its multidisciplinary foundation and, with the help of its experienced litigators, KI Legal Personal Injury can fight for the results and compensation that victims deserve without pushing for premature settlements due to financial reasons. This financial paradigm shift swings the pendulum in our favor when it comes to negotiating with insurance carriers, inherently leading to better results for clients. For the latest updates.

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