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How Medical Treatment Affects Personal Injury Claims

stretching for physical therapy

Many large insurance corporations use the Colossus software to calculate how much they will payout for personal injury claims. This software considers certain factors related to treatment and utilizes these factors to either increase or decrease the value of a claim. Physical therapy – including massage therapy, pool therapy, and acupuncture – add value to a case as long as they are tracked and charted by a doctor. For special treatments, such as for spinal injuries, the doctor must specifically document the injury, treatment, and any aides employed for potential value to be determined. Aides here include the use of walkers, crutches, canes, soft collars, neck braces, and more; injections such as cortisone shots, epidurals, and nerve blocks must also be recorded by doctors. Why must everything be recorded? Because these treatments, aides, and medicines have varying values in the Colossus system.

Imaging studies such as MRIs and CT scans add to the benefit of the injured party, but only one time, meaning that any supplemental studies conducted after the initial scan will not add value to your case. On the other hand, gaps and delays in treatment can lower the value of a personal injury claim. Delays here are attributed whenever the injured party hesitates to seek treatment while gaps are any stops in the course of receiving treatment, such as missing an appointment. In some companies’ Colossus systems, a 5-day gap can trigger a negative effect, while in other systems it can take a 7-day gap. The longer the delay, the larger the decrease in value – a drop to zero is entirely possible. As you can imagine, delays and gaps make or break personal injury cases, which is why it is so important to stay on top of your recovery.

For help navigating the complex world of personal injury claims, contact KI Legal Personal Injury and sit down for a free consultation with our team of experienced attorneys. Call (212) 404-8605 or email today.




This information is the most up to date news available as of the date posted. Please be advised that any information posted on the KI Legal Blog or Social Channels is being supplied for informational purposes only and is subject to change at any time. For more information, and clarity surrounding your individual organization or current situation, contact a member of the KI Legal team.


KI Legal Personal Injury fights for victims of a wide array of personal injury claims, from Motor Vehicle Accidents to Scaffolding and Ladder Falls to Slip/Trip & Falls, amongst others. By leveraging its multidisciplinary foundation and, with the help of its experienced litigators, KI Legal Personal Injury can fight for the results and compensation that victims deserve without pushing for premature settlements due to financial reasons. This financial paradigm shift swings the pendulum in our favor when it comes to negotiating with insurance carriers, inherently leading to better results for clients. For the latest updates.

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